Learn to Listen Like a Leader
Respond, and Be Listened To
The Problem:
Feeling tired, stressed, powerless, annoyed, resentful or angry at work? Chances are not quite perfect communication has something to do with it. Poor communication in organizations is like a vampire that sucks out resources, leaving behind:
- too many mistakes
- too much misunderstanding,
- infighting and open resentment,
- back-stabbing,
- micromanagement
- fear
- turnover and losses.
The Solution:
This course, How to Listen Actively, one of our Business Communication Skills series, will help you learn everything you need to know for better listening, the first step in good communication, the secret to great leadership, includes how to listen, reflect and respond. Re-energizing communication leads to:
- better use of resources
- lower costs
- better quality results
- more collaboration less infighting and power games,
- less mistakes
- less turnover
- happier co-workers and customers
- more profit
Delivered through attractive, lively online video, rich documents, and carefully constructed exercises. You must take this course if you care about being more effective as a co-worker, Leader, and/or a human being.
Your Instructor
Mais de 30 anos de experiência em Gestão Integrada, “Flow Production,” e Estratégia para PMEs e Incubadores nos EUA, México e Brasil. Começou seu aprendizado no verdadeiro sentido de Qualidade como Chef ao Ritz Carlton Hotel Corporation em Boston, Ma.
Consultor de operações, administração, melhoria de processos e estratégica para empresas nos Estados Unidas e México, incluindo os estados de California e Wisconsin. Foi executivo de uma cadeia de supermercados gourmet.
Certificado para o American Society of Quality CMQ/OE, (aposentado) atualmente ele é Diretor da IM Organização e Planejamento e Co-Fundador da EcoAct™
He blogs on productivity and building wealth in harmony with Nature at Managenaturally.com.